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Unused Medicare Benefits: What Your Parent Is Leaving on the Table (2026)

By Charles “Chuck” Brodsky, Co-Founder, MediNav · Updated July 2026

Most Medicare Advantage extras go unused, only 42% of enrollees use dental, 41% vision, and just 7% hearing. A caregiver's guide to the benefits your parent is already paying for but probably isn't using.

One of the most useful things an adult child can do is make sure a parent actually uses the benefits they already have. The numbers here are striking. In a Commonwealth Fund survey of Medicare Advantage enrollees, only about 42% had used their dental benefit, 41% their vision benefit, and just 7% their hearing benefit, even though most of those plans include a free annual exam. These aren't extras your parent has to buy; they're already part of the plan, quietly going to waste.

Why so much goes unused

It's rarely because people don't want the benefit. It's that no one tells them clearly what they have, the details are buried in a benefits booklet, the money expires on a schedule nobody tracks, or getting to an appointment is hard. That gap, 'you're owed this and don't know it', is exactly what a caregiver is well placed to close.

The extras worth checking on a Medicare Advantage plan

If your parent has Medicare Advantage, run down this list against their plan: dental (cleanings, sometimes major work), vision (exam plus a glasses allowance), hearing (exam and often a large hearing-aid allowance, the most underused of all at 7%), the over-the-counter (OTC) card for pharmacy items, a fitness benefit like SilverSneakers gym access, transportation to medical appointments, and on some plans a meal benefit after a hospital stay. Each one your parent isn't using is money already paid for on their behalf.

The benefits hiding on Original Medicare

If your parent has Original Medicare instead, the 'unused benefits' are different but often bigger in dollars. Many people miss $0 preventive services Medicare fully covers, the yearly wellness visit, flu and other vaccines, and a range of screenings. And the largest missed benefits of all are the cost-savings programs: Extra Help for prescriptions (worth about $5,700 a year) and the Medicare Savings Programs that pay the $202.90/month Part B premium. Huge numbers of eligible people never claim these simply because they assume they earn too much.

A 15-minute caregiver audit

You can catch most of this in one sitting. First, find out whether your parent has Original Medicare or Medicare Advantage and get the plan name. If it's Medicare Advantage, pull up the plan's 'Summary of Benefits' and check off which extras above they've actually used this year, then schedule the easy ones (a dental cleaning, a hearing exam) and spend any expiring OTC balance. Whichever type of Medicare they have, run a free two-minute benefits check for Extra Help and the Savings Programs, since those are the biggest dollars and the most commonly missed.

See what you or your parent qualify for

Free, no account needed, about two minutes.

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Frequently asked questions

What Medicare benefits do people most often forget to use?

On Medicare Advantage, hearing is the most underused (only about 7% of enrollees use it), followed by vision and dental (roughly 41% and 42%), plus the OTC card, fitness, transportation, and meal benefits. On Original Medicare, the most-missed are $0 preventive services and the cost-saving programs, Extra Help and the Medicare Savings Programs.

How do I find out what extra benefits my parent's plan includes?

If your parent has Medicare Advantage, look at the plan's 'Summary of Benefits' document or call the member number on the back of their insurance card. If they have Original Medicare, the biggest 'unused benefits' are free preventive services and the Extra Help and Savings programs, which a quick benefits check can flag.

Are these unused benefits really free?

The plan extras (dental, vision, hearing, OTC, fitness) are already included in a Medicare Advantage plan your parent is enrolled in, using them costs nothing extra, and not using them just forfeits value. The cost-saving programs on Original Medicare are free to apply for and worth thousands a year.

What's the single highest-value thing to check?

For most families, eligibility for Extra Help and the Medicare Savings Programs, together worth well over $5,000 a year, is the biggest missed benefit, because the income limits are higher than people expect and many never apply. A free two-minute check will tell you if it's worth pursuing.

Updated July 2026. Sources: Medicare.gov, SSA, CMS (2026). Estimates, verify with SSA and your state.